Mobile app growth often suffers from an internal disconnect where user acquisition teams chase low install costs while monetization units push for immediate ad revenue. BIGO Ads, a deep learning-based platform under JOYY Inc., warns that optimizing for these individual metrics can undermine overall business efficiency. A low-cost user who churns quickly is rarely a better investment than a more expensive user who demonstrates long-term engagement.
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BIGO Ads Challenges Siloed Mobile App Growth Strategies
“A cheaper install is not necessarily a better user, and a higher eCPM is not necessarily a healthier business,” says David Ruggiero of BIGO Ads. The platform argues that developers must abandon fragmented metrics like cost-per-install in favor of a holistic view of the user journey to ensure sustainable long-term value.

Developers should shift their focus toward a unified view of player value that incorporates retention, payback periods, and long-term margins. This approach is particularly critical in Europe, where evolving privacy regulations have complicated the acquisition of granular user-level data. Paid advertising, while a powerful tool for scaling, cannot compensate for poor product fundamentals or immature monetization models. By integrating acquisition data with in-app purchase and subscription performance, companies can move beyond surface-level dashboards and make growth decisions that reflect the actual health of their user base.
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