Decision Logic Debuts Mobile Tools to Manage Restaurant Shifts in Real Time

Vitals functions as an early-warning system for restaurant health, tracking 34 near-real-time metrics including labor costs, sales forecasts, and productivity trends. By consolidating data that previously required back-office analysis, the tool allows managers to intervene when an employee approaches overtime or guest traffic dips below expectations. Instead of reviewing data the following morning, operators can adjust labor or service levels while the shift is still in progress.

Complementing this visibility, ShiftFlow addresses the high turnover rate among restaurant managers by digitizing workflows. The platform centralizes recurring tasks—such as line checks, inventory, and maintenance—into a single mobile interface. This reduces reliance on paper checklists and tribal knowledge, providing a structured guide for new managers to maintain consistency. According to CEO Keegan Conrey, the integration of these tools shifts the management focus from reactive reporting to active, floor-based decision-making. Vitals currently integrates with Toast and Qu, while ShiftFlow is available to all customers regardless of their point-of-sale system.